Protecting school data is central to Primnari.
This Privacy Policy explains how Primnari handles information connected to schools, students, families, staff, partners, and visitors who use our website, platform, and related services.
1. Information We Collect
Primnari may collect information directly from schools, authorized users, families, website visitors, and implementation partners. This may include contact details, school information, student records, parent or guardian information, staff accounts, admissions records, enrollment details, attendance records, grades, report cards, payment records, receipts, messages, documents, uploaded files, support requests, device information, usage activity, and security logs.
2. School Data
Schools remain responsible for the accuracy, approval, and lawful use of the student, family, staff, academic, financial, and operational information they provide to Primnari. Primnari uses school data to provide the platform, configure school workflows, support authorized users, prepare reports and documents, maintain security, and help schools operate more efficiently.
3. How We Use Information
Primnari may use information to:
- Provide and improve the Primnari school operations platform.
- Set up school profiles, users, permissions, portals, records, reports, and documents.
- Support admissions, enrollment, attendance, gradebook, finance, receipts, communication, and print workflows.
- Respond to demo requests, support questions, and partnership inquiries.
- Maintain account security, audit history, backups, reliability, and system performance.
- Communicate with schools about implementation, training, support, billing, and service updates.
4. Access And Permissions
Primnari is designed around school-specific access. Authorized users should only access information appropriate for their role, such as leadership, registrar, finance, teacher, parent, student, or support access. Schools are responsible for assigning and removing users correctly.
5. Sharing Information
Primnari does not sell school, student, parent, or staff data. Information may be shared with service providers that help operate the platform, such as hosting, security, communication, storage, payment, analytics, support, or implementation providers. Primnari may also share information when required by law, to protect rights and safety, or with a school’s approval.
6. Security
Primnari uses technical and organizational safeguards intended to protect school data from unauthorized access, loss, misuse, or improper disclosure. No system is completely risk-free, but Primnari is built to reduce the risks created by paper files, uncontrolled spreadsheets, damaged computers, viruses, misplaced storage devices, and shared passwords.
7. Data Retention
Primnari retains information as needed to provide services, comply with agreements, support school operations, maintain audit history, meet legal obligations, and resolve disputes. Retention periods may vary depending on the type of information, school requirements, and applicable law.
8. Student And Family Privacy
Student and family information should be handled with care. Schools should only upload or approve information they are authorized to collect and use. Primnari provides tools to help schools organize and protect this information, but schools remain responsible for their own policies, permissions, and compliance obligations.
9. Updates To This Policy
Primnari may update this Privacy Policy as the platform, services, or legal requirements change. The updated version will be posted on this page with a new effective date when appropriate.
10. Contact
Questions about this Privacy Policy or Primnari’s handling of information can be sent through the Primnari contact page.